Lectroni

Support & Services

Join our network of successful distributors

Grow Your Business with a Trusted Leader in Mobility Solutions

01

Supply Chain Management

• Inventory tracking and management
• Order processing and fulfillment
• Real-time stock updates
• Logistics coordination
02

Training

• Product knowledge workshops
• Technical certification programs
• Sales training modules
• Online learning resources
03

Marketing Support

• Marketing materials and templates
• Brand guidelines and assets
• Campaign support
• Digital marketing resources
04

Technical Resources

• Product specifications
• Troubleshooting guides
• Technical documentation
• Software updates

Become a Distributor Partner

Complete the form below to start your journey with us. Our team will review your application and contact you within 2 business days.

Access everything you need

For Customers: Your Support Hub

From installation guides to warranty support. We're here to ensure you get the most from our products.

Installation Guides

• Step-by-step installation instructions
• Video tutorials
• Safety guidelines
• Compatibility information

Product Registration

• Online registration process
• Warranty activation
• Product documentation
• Support eligibility

Warranty Support

• Warranty terms and conditions
• Claim submission process
• Service center locations
• Replacement procedures
Expert Support When You Need It

Technical Support & Resources

Get instant access to our comprehensive support system. Whether you need immediate assistance through our 24/7 live chat or detailed technical documentation, our expert team is here to ensure your success. Access product specifications, troubleshooting guides, and personalized support all in one place.

Support Channels

Live Chat: Available 24/7 for immediate assistance
Email Support: Response within 24 hours
Phone Support: Available during business hours

Technical Resources

• Product specifications
• Troubleshooting guides
• Technical documentation
• Software updates
Quick answers to your product and service questions

Frequently Asked Questions

What is the warranty coverage for automotive batteries and tyres?

Lectroni provides comprehensive warranty coverage for its automotive batteries and tyres. Coverage typically includes defects in materials and workmanship. Customers should refer to the product-specific warranty documentation to understand the terms, including the warranty period and exclusions, such as damages caused by improper installation, misuse, or normal wear and tear. For further details, consult the warranty section on our website or contact our support team.

To become a Lectroni distributor, complete the distributor inquiry form available on our website under the “Support & Services” section. You’ll need to provide your business details, location, and your interest in specific product categories. Once reviewed, our team will guide you through the application process, including eligibility criteria, required documentation, and initial setup support.

For warranty claims, customers must provide:

  • The original purchase receipt or invoice.
  • The product’s warranty card or registration details (if applicable).
  • A detailed description of the issue with supporting evidence, such as photographs or videos.
    Submit these to the nearest Lectroni service center or contact via claims form on our website.

It is recommended to inspect your tyres every 5,000 to 7,000 kilometers or at least once every six months. Key maintenance tasks include checking tyre pressure, examining for uneven wear, and ensuring proper alignment and balancing. Regular inspections help enhance tyre lifespan and performance while ensuring road safety.

Yes, Lectroni offers technical support for equipment installation. Our support includes detailed installation guides, live chat assistance, and direct contact with technical experts. For more complex installations, you can schedule an on-site service by contacting our technical support team.

Lectroni provides a range of training programs for distributors, including:

  • Product-specific training to understand features and benefits.
  • Marketing and sales strategies to effectively reach customers.
  • Technical training for equipment handling and troubleshooting.
  • Updates on industry trends and innovations. Training is delivered through webinars, on-site sessions, and detailed manuals.

To register your product for warranty coverage, visit the contact section on the Lectroni website. Enter the product details, including serial number and purchase date, along with your contact information. Upon successful registration, you will receive a confirmation email with the warranty terms.

Lectroni maintains strict quality standards for its lubricants and chemicals, ensuring they meet global certifications and industry benchmarks. Each product undergoes rigorous testing for performance, safety, and environmental impact. Our commitment to sustainability includes using eco-friendly formulations wherever possible. For detailed specifications, refer to the product guides on our website.

Partnering with Lectroni offers access to a wide range of high-quality products, exclusive distributor discounts, and comprehensive marketing and training support. Distributors also benefit from supply chain management, technical assistance, and opportunities to participate in incentive programs aimed at growing their business.